
PRIVACY POLICY
MDOT Motor Carriers |
Last Updated: 10/2026 Year
MDOT ROYALE LLC dba MDOT Motor Carriers ("MDOT," "we," "us," or "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our websites, use our services or mobile applications, apply for a job or contract position, or otherwise interact with us. By using our websites and services, you agree to the practices described here.
1. Information We Collect
Information you provide to us:
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Contact details, such as your name, email address, phone number, and mailing address
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Application information, such as work history, driving experience, endorsements, references, and résumé details
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Driver qualification information we are required to collect for hiring and compliance, such as driver's license details, DOT medical certification, and background check or Motor Vehicle Record information, where permitted by law
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Information you submit through quote requests, contact forms, text messages, emails, and phone calls
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Content you choose to share with us, such as feedback or industry experiences
Information collected automatically:
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Device and browser information, IP address, pages viewed, and referring website
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Cookies and similar technologies (see Section 6)
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For drivers and contractors, location, GPS, telematics, electronic logging device (ELD), and vehicle performance data, collected through company equipment where applicable
Information from third parties:
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Background check, drug and alcohol testing, and employment verification providers, with your authorization where required
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Customers, brokers, and shippers who share shipment, billing, and consignee contact information with us
2. How We Use Your Information
We use personal information to:
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Process, review, and manage job and contract applications
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Communicate with you about your application or services, including by text message, email, and phone
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Provide, operate, and improve our services, websites, and mobile applications
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Respond to questions, requests, and feedback
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Provide quotes, arrange and manage shipments, and process billing
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Meet safety, hiring, and recordkeeping obligations under Department of Transportation and FMCSA regulations
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Allow you to share your experiences in the industry through social networking features
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Troubleshoot technical problems and continuously evaluate and improve the online user experience
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Prevent, detect, and investigate fraud, security incidents, and violations of this Privacy Policy or our terms of service or use
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Comply with legal obligations and respond to lawful requests
3. Job and Contract Applicants
If you apply for a job or contract position with MDOT Motor Carriers (the "Employer") through our website, the personal information you enter is stored on MDOT Motor Carriers' databases and servers and made available to the Employer for evaluating your application. We keep application information only as long as needed for hiring and legal recordkeeping purposes.
4. How We Share Information
We do not sell your personal information. Mobile information is never shared as described in Section 5. Other personal information we may share with:
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Service providers who help us operate, such as hosting, analytics, communications, background check, drug testing, payroll, and telematics providers, who may use it only to perform services for us
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Customers and business partners, as needed to fulfill shipments
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Government agencies, regulators, and law enforcement, when required by law, subpoena, or regulation, or to protect rights and safety
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Insurance carriers, auditors, and professional advisors
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A successor company, if MDOT is involved in a merger, acquisition, or sale of assets
5. Text Messaging and Mobile Information
If you opt in to receive text messages from us, we may send messages related to your work with us or your loads. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance.
We use text messages to send drivers and contractors dispatch updates, load assignments, schedule changes, and automated alerts from our transportation management system (TMS), and, for customers who request them, load status and shipment updates. We do not use text messages for marketing or promotional purposes. Consent to receive text messages is not a condition of any purchase, application, or employment. Full text messaging terms are in our Terms and Conditions at https://www.mdotmc.com/terms-and-conditions
Mobile opt-in data will not be shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging consent and opt-in data will never be sold to or shared with third parties or lead generators.
6. Cookies and Tracking Technologies
Our websites use cookies and similar technologies to keep the site functioning, remember preferences, and understand how visitors use the site. We may use analytics tools such as [Google Analytics / other tools]. You can control cookies through your browser settings. Disabling cookies may affect how the site works.
We respond to browser-based opt-out preference signals such as Global Privacy Control, as required by California law. [Edit if you do not use advertising or tracking technologies.
7. Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to:
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Know what personal information we collect, use, disclose, and sell or share, and the categories of sources and third parties involved
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Access the specific pieces of personal information we hold about you
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Delete personal information we collected from you, subject to legal exceptions
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Correct inaccurate personal information
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Opt out of the sale or sharing of your personal information. We do not sell or share personal information for cross-context behavioral advertising [confirm before publishing]
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Limit the use and disclosure of sensitive personal information to what is necessary to provide our services
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Not be discriminated against for exercising your privacy rights
These rights apply to website visitors, customers, job applicants, employees, and contractors who are California residents.
Categories of personal information we may collect (in the past 12 months): identifiers (name, email, phone, address, IP address); professional and employment-related information; commercial information (shipment and billing details); internet or network activity; geolocation data (for drivers using company equipment); and sensitive personal information (driver's license number, health and medical certification information, and precise geolocation, where applicable).
How to submit a request: Email us at info@mdotmc.com or call323.545.0883. We will verify your identity before fulfilling a request, and we will respond within 45 days, with a possible 45-day extension if needed. You may use an authorized agent to submit a request on your behalf, with proof of authorization.
8. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including to meet DOT, FMCSA, tax, and employment recordkeeping requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please contact us right away if you believe your information has been compromised.
10. Children's Privacy
Our websites and services are not directed to children under 16, and we do not knowingly collect personal information from them. Our driving positions are open only to adults who meet legal requirements. If you believe a child has provided us information, contact us and we will delete it.
11. Third-Party Links
Our websites may link to third-party sites or social networks. We are not responsible for their privacy practices, and we encourage you to read their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last Updated" date above. If changes are significant, we will provide additional notice where required.
13. Contact Us
Questions or requests about this Privacy Policy can be sent to:
MDOT Motor Carriers 303 N Glenoaks Blvd, Burbank CA 91502
phone: 323.545.0883
email: info@mdotmc.com